FAQ

Our timepieces are crafted using the finest materials available, including solid 316L stainless steel cases, sapphire crystal glass, and precision automatic movements. Each watch undergoes rigorous quality control before shipping. We offer AAA, AAAAA 5A and 1:1 Super Clone quality levels to suit every budget and preference.

AAA is our entry level with good quality at the most affordable price. AAAAA 5A offers superior finishing and movement accuracy. Super Clone 1:1 is our top tier — virtually indistinguishable from the original in weight, finishing, movement and details. We recommend Super Clone for the most discerning watch enthusiasts.

We use high quality movements depending on the model and grade. Our Super Clone models use Asian movements decorated and regulated to match original specifications including Asian 2824, 3135, 4130 and more. Each product listing specifies the exact movement used.

Yes, most of our watches offer water resistance. Dive models like the Submariner and Seamaster are water resistant to 100-200 meters. Dress watches typically offer 30-50 meters of water resistance. Always check the individual product listing for specific water resistance ratings.

Yes! Most of our watches come with a presentation box and card. These are high quality generic boxes designed to complement your timepiece. Some Super Clone models come with replica boxes that closely match the original brand packaging.

Yes, we ship to most countries worldwide including USA, UK, Canada, Australia, Europe and more. All shipments include full tracking. If you are unsure whether we ship to your country please contact us before ordering.

Most orders arrive within 7-15 business days. Express shipping options are available at checkout. You will receive a tracking number via email once your order is dispatched so you can monitor your shipment in real time.

Absolutely. All orders are shipped in plain unmarked boxes with no brand names or watch related labels on the outside. The sender information is neutral and does not reference Swiss Clones or watches. Your privacy is our top priority.

While customs seizures are rare, they can occasionally occur. If your package is seized please contact us with your order details and we will work with you to find a solution. We have experience navigating customs issues and can often reship orders or provide alternative arrangements.

We accept Visa, Mastercard, American Express, JCB, Discover and cryptocurrency. All transactions are processed through secure encrypted payment gateways. If you have trouble with one payment method please try another or contact us.

Yes, our website uses SSL encryption (HTTPS) to protect all transactions. Your payment information is never stored on our servers. All card payments are processed by PCI compliant payment processors.

The charge on your bank statement will appear under a neutral business name and will not reference watches or Swiss Clones. This ensures your purchase remains completely private.

We offer a satisfaction guarantee. If you are not completely satisfied with your purchase contact us and we will work to resolve the issue. Items must be returned in their original condition and packaging. Please check our full Returns Policy page for details.

All our watches come with a warranty covering manufacturing defects. If your watch stops working or has a mechanical fault within the warranty period we will repair or replace it. The warranty does not cover physical damage or water damage beyond the stated resistance rating.

You can reach us through our contact form, WhatsApp button on our website, or by emailing us directly. We typically respond within 24 hours. For urgent matters WhatsApp is the fastest way to reach us.

Yes! Once your order is dispatched you will receive a tracking number via email. You can use this to track your package in real time. If you have not received your tracking number within 3 business days please contact us.